1. General
By entering this website you agree to all of the terms and conditions as set out below.

Stoke Audi is a trading division of Swansway Garages Limited (company registration number 04507008, VAT registration number 823807233), whose registered office is at Emac House, Gateway, Crewe, CW1 6YY, a company authorised to conduct business in the United Kingdom

2. Privacy Statement

Thank you for shopping with Stoke Audi online. We value our customers' privacy and have taken great care to ensure the security of your transaction.

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Stoke Audi is committed to meeting its obligations under the Data Protection Act of 1998. Stoke Audi will strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the law. Stoke Audi will only use data in ways relevant to carrying out its legitimate purposes and functions in a way that is not prejudicial to the interests of individuals. Stoke Audi will take due care in the collection and storage of any sensitive data. Stoke Audi staff and its agents will do their utmost to keep all data accurate, timely and secure.

Stoke Audi may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use. We might also place a "cookie" on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use "cookies" you may disable this option in your Internet browser settings. "Cookies" can be removed from your computer.
 

3. Product Specification

The specifications contained in this website are for information purposes only as we cannot confirm the exact specifications of the Products. If you require any specific information about a product please email us via our contact us page.

4. Intellectual Property Rights

This website is published by Stoke Audi and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All website design, text, graphics, the typographical arrangement thereof, and all other material on this website is copyright of Stoke Audi or their service and technology providers.

Permission is hereby granted to electronically copy and to print hard copy portions of this web site for the sole purpose of using this as an information resource for Audi UK products. Any other use of materials on this website, including reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of Audi UK is prohibited.

The trade marks, logos and service marks shown on this web site, unless otherwise specified, are the trade marks of Audi UK. No rights are granted to use any of them in any manner whatsoever.

Any infringement of Audi UK's rights will result in appropriate legal action being taken against you.

5. DISCLAIMER AND LIABILITY

ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEB SITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

STOKE AUDI SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHAT SO EVER, WHETHER CAUSED BY THE ACTS, OMISSIONS OR THE NEGLIGENCE OF STOKE AUDI, ITS EMPLOYEES OR AGENTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS IN-CLUDED ON THIS WEBSITE, EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY STOKE AUDI IT'S EMPLOYEES' OR IT'S AGENTS' PROVEN NEGLIGENCE.

STOKE AUDI DOES NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON, ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE.

6. Misuse Statement

Stoke Audi reserves the right to prevent your usage of this site if you misuse the contents contained within this website in any manner. Stoke Audi is the final arbiter as to what shall constitute misuse and its decision will be final.
 

7. Secure Shopping

We use the PayPal automated online payment service provided by PayPal to ensure that your credit card information is treated with the highest standards of safety and confidentiality.

If you are still concerned about ordering electronically, you can place your order by calling our order helpline on 01782 590428 from 8.30 a.m. to 5.00 p.m. (GMT), Monday to Friday and 10 a.m. to 12.30 p.m (GMT) Saturday.

8. Your Privacy On-line

We are committed to ensuring the privacy of our customers. We do not sell or rent any of the information you provide to us (including your name and contact details) to third parties. However, we do use ‘cookies' to help us to improve the service to our customers and particularly to ease the shopping process for you- for further information about cookies see below. In an effort to offer you the best-and most current-shopping opportunities, we ourselves may contact you with news about our products, services and events. If you do not want to be contacted in this way you can tick the check box on the "Personal Data" page

9. Cookies

We do use ‘cookies' to help us to improve the service to our customers and to ease the shopping process for you. Cookies are pieces of information that are stored by your hard drive and used for record keeping purposes. We use cookies to make visiting and using our site easier. They help us to save you from needing to type in several times over certain details (such as your e-mail address, or the delivery address you have previously used for an order) so that your visit to our site can be quicker and more convenient for you. However we never save confidential information like passwords or credit card information. Cookies can also help us see which parts of our site are the most or least popular and thereby help us to improve our customers' shopping experience. Most web browsers automatically accept cookies. However you can usually change your browser option to prevent cookies being accepted if you so wish.

Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

10. How does your browser protect you and your data?

Most modern web browsers, such as Internet Explorer and Netscape, support 'secure mode' and standard security protocols. Internet Explorer can warn you if the site you are about to send payment details to is secure or insecure. To make this happen, select OPTIONS on the VIEW menu and then click the SECURITY tab. Once all of the warning boxes have been ticked, Internet Explorer will automatically alert you each time you send your private details to another site.

If you use a Netscape browser, you should select SECURITY PREFERENCES from the OPTIONS menu and then click on the GENERAL tab. Tick all of the Security Alert boxes and again, you will be warned when you are sending details to secure and insecure sites.

Online security is constantly evolving so, if you are using older versions of Internet Explorer (version 4 or older versions of IE5), we recommend you update your browser to a later version of Internet Explorer in order to take full advantage of the improved security features.

11. Fraud Prevention

To protect our customers, and us, from fraudulent transactions being made on our website, we may, at our discretion, pass on personal information we obtain from you to third parties who will carry out identity checks.

In our vigilance against fraud prevention some of the third parties we may pass on information to include, but are not limited to, our Group companies, authorised retailers, financial and other organisations (including law enforcement agencies) that are involved in fraud prevention and detection.
 

12. Governing Law

This website is for use by persons located and resident within the United Kingdom, including Northern Ireland, the Channel Isles and the Isle of Man. Accordingly, these terms and conditions shall be subject to English law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the English courts.